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TS-2178
available

Technical Support Engineer

senior (5 yrs) IST (UTC+5:30)

Professional Summary

Technical support engineer with strong debugging and analytical skills. Able to bridge complex technical issues with clear customer communication.

Core Skills

DebuggingAPIsSQLLinuxNetworkingJIRADocumentation

Key Responsibilities & Experience

  • Diagnose and resolve complex technical issues
  • Analyze logs, APIs, and database queries to identify root causes
  • Create detailed bug reports for engineering teams
  • Develop troubleshooting guides and runbooks
  • Support product integrations and API implementations

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